Navigate to System Administrator->Profile->System, set the following profile on User or Site level per described here:
Personalize Self-Service Defn = Yes (At user level)
FND: Personalization Region Link Enabled = Yes (At user level)
Disable Self-Service Personal = NO (Only at Site)
FND: Diagnostics = Yes (At user level)
Utilities:Diagnostics = Yes (At user level)
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